FAQs @620

Frequently Asked Questions.

These are a few of the frequently asked questions we receive about The [email protected] If you do not see your question answered here, please reach out to us directly for assistance!

No, but there is abundant street parking around our location!

The [email protected] offers open seating so you can choose your favorite place when you arrive. Being an intimate venue, there really are no bad seats so you can’t go wrong!

Generally The [email protected] is open 30 minutes prior to posted start time for events.

Performances are open to all ages, but we request young people under 18 be accompanied by an adult. Please note some events may not be appropriate for all audiences. These rare occurrences are noted as such in the event description.

The [email protected] participates in Second Saturday Artwalk which is an extra opportunity to see an exhibit outside of the official opening reception. Additionally, we are happy to make an appointment for you to see an exhibit. Contact us and we will make arrangements with you.

It is rare that we get cancellations for event tickets. Occasionally we can offer standing room options. If you’re willing to take a chance, come to the door and check with our staff to see if anything is available.

The [email protected] can offer a refund for tickets IF notified via email at least two business days in advance of the performance. Refunding tickets affects the performers’ take home pay so we need to have time to resell the tickets. If you have a last minute cancellation we can issue you a donation receipt for the unused tickets. Alternatively, you can give your tickets to someone else who can attend in your place.

Please fill out the submit your work form on our website. We receive numerous requests and have limited availability on the calendar, but we do our best to accommodate as many creative projects as possible.

Please see the Rent our Space page of our website. Your rental fee includes use of whatever tables or chairs we have on hand but most often you’ll need to rent some things. Our staff can help guide you but we recommend working with a wedding planner to help manage details beyond securing the space.

The [email protected] recommends wearing a mask while inside the building during events. This is to protect our unmasked performers who cannot be masked while sharing their talents.